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Customer story

How Nova Scaled Payouts to 60 Countries

A deep-dive with Nova’s finance lead on automating treasury ops as they expanded abroad—cutting payout times, FX costs, and manual reconciliation.

How Nova Scaled Payouts to 60 Countries
Written by:

Jenna Patel, Finance Lead at Nova

Published:

Jun 6, 2025

6–8 minute read

The Challenge

Nova went from paying a handful of vendors in Europe to thousands of partners worldwide—fast. Their pains:

  • 5+ banking portals, each with different cut-off times
  • Manual FX conversions and opaque fees
  • Week-long reconciliation cycles every month end

The Solution

Nova plugged our treasury API into their payout engine:

  • Virtual accounts per market to segregate flows
  • Automated FX rules (bulk conversions at preferred rate windows)
  • Real-time webhooks to update their ERP (no more CSV uploads)

Results

  • 60→2 hours to reconcile monthly payouts
  • ~35 bps saved on average FX costs
  • 95% fewer failed or delayed payments (thanks to validation + alerts)

“We didn’t just speed things up—we actually trust our cash positions now.” — Jenna Patel

Implementation Timeline

  1. Week 1–2: Map current bank feeds & design target flow
  2. Week 3–4: Stand up multi-currency wallets and virtual accounts
  3. Week 5: Ship webhook listeners & reconciliation rules
  4. Week 6: Turn on automation, monitor exceptions only

Lessons Learned

  • Define ownership: Ops vs Finance vs Engineering.
  • Start with the top three corridors; generalize later.
  • Get alerts in the tools your team actually watches (Slack/Teams).

Want to achieve something similar? Reach out and we’ll blueprint it with you.